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Goa government to launch own app-based taxi service next month

Panaji: Goa Tourism Development Corporation’s (GTDC) taxi-hailing app, ‘Goamiles’, will be launched next month, tourism minister Manohar Azgaonkar said on Tuesday. The project is expected to bring relief to citizens and tourists looking for convenient modes of transportation. The app, which is presently in the final stages of testing, has already garnered the interest of 2,800 licensed taxi drivers. The number is expected to grow further to keep up with demand.

“The launch of this app-based taxi service in Goa will revolutionise the transportation system for all stakeholders, which includes taxi drivers, tourists and locals. I am confident that tourist taxi drivers across the state will join the digital system so that Goa does not lag behind other states where such systems have been working successfully,” Azgaonkar said.

GTDC chairman Nilesh Cabral said a public information campaign to create awareness about Goamiles would be launched soon. “We aim to reach out to one million people in Goa and are anticipating a tremendous response.
People can download and use the app for tourism and for daily commutes as well,” he said. Cabral explained that the app would be a quick and convenient system that would make local taxi drivers partners in the digital system, while providing citizens and tourists great customer experience. When the development of the app was first announced in April this year, the GTDC
chairman had said government-notified taxi rates would be made applicable.
Although tourist taxi drivers’ associations in Goa had earlier opposed the app, the GTDC said taxi drivers have now shown a keen interest in the Goamiles drivers’ programme.

“The Goamiles team will be holding sessions to educate drivers about how best to use their driver app to better serve the public and generate more business,” the GTDC said in a statement issued on Tuesday.

Drivers will also be given courses in etiquette, knowledge of tourist places, basic first aid, and knowledge of culture and traditions of Goa. The GTDC is likely to organise health insurance and scholarship schemes for family members of taxi drivers. [TOI]

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